Quality Manager

Nampa, ID

Full Time

Supply Chain

Mid Level

Quality Manager

Location: Nampa, Idaho
Department: Operations / Supply Chain
Reports to: Director of Supply Chain

Role Overview

Gymreapers is building a world-class performance brand. The Quality Manager owns product quality end-to-end — from raw materials and factory production to inbound inspection and customer experience.

This role is responsible for testing, supplier accountability, defect prevention, and continuous quality improvement across all Gymreapers products and sales channels (DTC, Amazon, Wholesale, Retail). The Quality Manager has the authority to approve or reject production, enforce corrective actions, and protect the brand’s reputation at scale.

About Gymreapers:

At Gymreapers, we make gear with a purpose and focus on material integrity. You get high-quality lifting gear that’s made to outlast cheap look-a-likes.

We’re reengineering people’s workouts and improving the support needed to lift better, longer, and stronger. Improve performance, relieve pain, and add stability to your workout program with premium lifting belts, knee sleeves, wrist wraps, and more.

With our mantra, "NOTHING IS GIVEN," we embody a relentless pursuit of excellence, innovation, and community-building.

Our Core Values:

Grow or Die
Customer Obsession
Extreme Ownership
Nothing is Given // Everything is Earned
Be Humble
1% Better Everyday
Live with Integrity
Sacrifice

Key Responsibilities

Product Quality & Testing

Own Gymreapers’ quality standards across all SKUs and product categories
Define and maintain product specifications, tolerances, and acceptance criteria
Design and manage product testing programs (durability, performance, stress, materials)
Partner with Product Development to validate materials, constructions, and new designs prior to scale
Approve or reject production based on test results and quality benchmarks

Factory & Supplier Accountability

Own quality performance across all domestic and overseas factories
Establish and enforce AQL standards for:
- Pre-production
- In-line inspections
- Final inspections
- Pre-shipment approvals
Lead supplier quality scorecards tied to defect rates, corrective actions, and consistency
Drive CAPAs (Corrective and Preventive Actions) when quality issues arise
Act as the final authority on shipment release related to quality

Inbound Quality & Warehouse Controls

Build and maintain inbound inspection processes at Gymreapers warehouses
Define inspection protocols for:
- Finished goods
- Packaging
- Labeling and compliance
Train warehouse teams on quality spot checks and issue escalation
Partner with Ops to reduce freight damage, packaging failures, and inbound defects

Returns, Reviews & Customer Feedback

Own root-cause analysis for defects, returns, and quality-related complaints
Work cross-functionally with:
- Amazon Operations
- Ecommerce
- Customer Experience
Translate customer feedback and return data into factory-level corrective actions
Protect brand reputation by proactively addressing issues before they impact reviews

Documentation, Systems & Reporting

Own SOPs for:
- Inspections
- Testing
- Non-conformance handling
- Supplier approvals
Maintain quality documentation and reporting dashboards
Track and report on key quality metrics to leadership
Prepare the organization for future retail, wholesale, or compliance audits

Leadership & Scaling

Act as Gymreapers’ internal authority on quality decisions
Confidently push back on speed or cost when quality is at risk
Build and lead a QC/QA team as volume and complexity scale
Continuously improve quality systems as the brand grows toward $100M+

Key Success Metrics

Defect rate by SKU and supplier
Return rate tied to quality issues
Amazon review trends related to product quality
Cost of poor quality (rework, write-offs, chargebacks)
Supplier corrective action closure rate
Consistency of inbound inspection pass rates

Qualifications

5–10+ years experience in Quality Management, QC, or QA within consumer goods, apparel, hardgoods, or performance products
Proven experience holding factories and suppliers accountable
Strong working knowledge of:
- AQL inspections
- Factory audits
- CAPAs
- Supplier quality systems
Experience working with overseas manufacturing partners (China, Vietnam preferred)
Detail-oriented, data-driven, and comfortable making hard calls
Thrives in fast-growth, founder-led environments

Benefits/Perks:

Competitive Pay
Company paid holidays
Paid Time Off (PTO)
Gymreapers on-site gym!
Newly renovated HQ!
401(k) with up to a 4% employer match
Life Flight Program, Voluntary
Employee Assistance Program
50% Employee Discount
100% Employer Paid: Medical, Dental and Vision
100% Employer Paid: Short-term and Long-term disability - life insurance for both employee and spouse/dependents
Health Savings Account (HSA) employee option

Gymreapers LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter*

How did you hear about us?*

Are you authorized to work in the United States? (Federal Law requires proof of identity and employment authorization for all new employees.)*

Will you now or will you in the future require employment visa sponsorship*

How much are you looking to earn in this position?

Gymreapers HQ is located just 20mins outside beautiful Boise, ID. This role is on-site M-F. Are you willing to relocate?

Have you ever been convicted, entered a plea of no contest or received a withheld judgment for any criminal offense (misdemeanor or felony)? (A conviction will not necessarily disqualify an applicant.) If "Yes", please list each conviction and the date of the conviction. If not, please type N/A below.*

Why are you interested in working at Gymreapers?*

Please list any work experience related to the fitness equipment and athletic apparel industry or to this specific role in general.*

In 150 characters or fewer, tell us what makes you unique from a job-related skills standpoint. Try to be creative and say something that will catch our eye!*

Have any of your prior employers ever disciplined you including, but not limited to, a written warning, suspension, demotion, or termination of your employment? If so, please explain each incident by providing the date, disciplinary action taken, facts surrounding the action (e.g., specific policy violation or performance issue), and the name of the employer.*

We love employee referrals! If you were referred by a Gymreapers employee please list their first and last name below.

Website, blog, or portfolio

LinkedIn Profile URL:

Instagram

No action will be taken until all questions have been answered legibly and completely. The Company will make reasonable accommodations in the application/interview process for any disabled applicant who requests it. This application is valid ONLY for the position you are applying to. This application is current for this opening after which you will need to fill out a new application for another opening.* I Acknowledge

This application is used to notify me that the nature and scope of an investigation, if one is conducted, could include such general identification information as residence verification, and, as applicable, information concerning my employment, education, general reputation, character, and that such information may be developed through personal interviews with third parties. Only job-related information developed from such a report will be considered in evaluating my employment application or continued employment. I hereby authorize these persons, companies, organizations or corporations to answer all questions or release any information regarding the items listed in this paragraph. I hereby release them from any liability and hold them harmless from any claim for releasing any truthful information within their knowledge and/or records. I authorize the Company to release to any person, firm, entity or organization with which I may seek employment in the future, any truthful information concerning my work experience with the Company. I hereby release and hold the Company harmless from any claim for releasing any truthful information within its knowledge and/or records. I understand that any job offer that may be extended to me will be contingent upon the successful completion of a drug and alcohol test.I certify that the answers given by me to the foregoing questions and during any interviews are true and correct without material omissions, and understand that, if employed, omissions and/or false statements on this application or during any interviews may result in dismissal. I understand and acknowledge that, if hired, my employment is for no definite period and either the Employer or I may terminate our relationship at will at any time, without notice or any reason, and that this employment application does not constitute an employment contract. I have had an opportunity to have my questions about this statement's content answered and understand its terms.* I Acknowledge

Human Check*

Submit Application

Thank you for submitting your resume and interest in career opportunities with Gymreapers!

Quality Manager

Quality Manager

Role Overview

Key Responsibilities

Product Quality & Testing

Factory & Supplier Accountability

Inbound Quality & Warehouse Controls

Returns, Reviews & Customer Feedback

Documentation, Systems & Reporting

Leadership & Scaling

Key Success Metrics

Qualifications

Apply for this position